Dream Big, and Let Us Make It Happen
Course Title:
Mastering Emotional Intelligence – Excellence in Management and Leadership
Course ID:
240624 0101 154PRA
Course Start Date :
24/06/2024
-
28/Jun/2024
Course Duration :
5
Course Location:
London
United Kingdom
Course Fees GBP £ :
£4,555.99
Course Fees USD $:
$5,748.52
Course Category:
Professional and CPD Training Programs
Management, Marketing, Strategy, Human Resources, Soft Skills
Management, Marketing, Strategy, Human Resources, Soft Skills
Course Certified By:
* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate
* ESHub CPD
United Kingdom
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Course Information
Introduction
Emotional Intelligence (EI) is increasingly relevant to organizational development and developing people, because the EI principles provide a new way to understand and assess people's behaviours, management styles, attitudes, interpersonal skills, and potential.
In addition, much research correlates high emotional intelligence with high performance in Leadership, Sales, Customer Relations, Recruitment and other vital factors in organisational success.
This training course enables participants to develop their emotional intelligence whilst, at the same time, exploring ideas to take back to their organizations that will enable it to become more productive and focused in delivering organizational objectives.
The Training Course will cover practical tools to help develop a creatively agile company.
In addition the Training Course will provide participants with techniques and strategies for dealing with stress, crisis and conflict.
Benefits to the individuals will include increased self awareness, more confidence and professional power, empathy and understanding with others, and richer more rewarding relationships.
Benefits to the organization will include improved internal communication, more positive working relationships and the “buzz” that comes from working in a dynamic and creative organization.
Objectives
By the end of this course practitioners shall learn to:
• Lead and communicate effectively in a wide range of situations
• Access their internal power
• Enjoy the challenges of work without stress
• Establish an effective work/life balance
• Build a network of strong relationships within and outside the organisation
• Use emotional intelligence to achieve specific goals
• Manage their internal state and control disruptive emotions
• Recognise signs of stress in self and others and take appropriate action
• Resolve conflict in an assertive style
• Use conflict constructively creating Win:Win outcomes
Who Should Attend?
• High Management
• Middle Management
Training Method
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment
Program Support
This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.
Course Agenda
The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm
Course Outlines
Week 1
This course has past please contact us for more information
Week 02
Week 3
Week 05
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